![]() This seems to happen to jailbroken devices and unfortunately we don't support them. goodnotes files, or a folder of them, from Google Drive via the Files app? Workaround: please open the PowerPoint or Word file in Preview and export it to a PDF, which you can import to GoodNotes. (macOS) Can't import PowerPoint or Word files My PDF is loading slowly or displayed incorrectly Open Goodnotes, tap the icon in the top-right corner of the Library view > Cloud & Backup > Cloud Storage and enable Use iCloud to Sync Documents. Workaround: please share these files from the Dropbox app with GoodNotes instead. Imported files from Dropbox have their names turned to all lower-cases letters Resizing (or pasting and then moving) a lassoed object or a text box tilts it a little It's actually due to the font-rendering differences between both platforms, so what's shifted is the text, not the handwriting or highlighting. The same typed document doesn't look the same in Goodnotes on iPadOS and macOS Why am I getting "Subscription detected from App Store"?Ĭustom fonts are not showing up in GoodNotes on iPadOS 17 betaįixed in iPadOS 17 and macOS 14. (This is because there might be a delay before the App Store pushes the latest Goodnotes version to you automatically.)Īpp crashes at launch for freemium GoodNotes 5 users. We appreciate your patience and understanding.īefore checking if you're experiencing any of the issues below, it's a good idea to visit Goodnotes App Store page directly and see if you can tap Update to get the latest version, which might have already fixed your issues. However, some issues may be more difficult to reproduce or fix than others, so there may be some delay before a solution is available. If it is a verified Goodnotes issue, we will do our best to address it as soon as possible. Some known issues may not be caused by Goodnotes at all and may require an update to iOS/iPadOS/macOS or another third-party app to fix. By listing these issues, we hope to save you the trouble of reporting them. If the issue remains, see iCloud sync issues.A known issue is a problem that has been reported frequently and may be affecting you as well. You have enough storage space available in iCloud Drive.Your Mac has "Sync this Mac" enabled in System Settings > Apple ID > iCloud > iCloud Drive, and "Goodnotes" enabled in the list that appears when clicking "Apps syncing to iCloud Drive" 'Use iCloud to Sync Documents' is enabled in Goodnotes Settings > Cloud & Backup > Cloud Storage on all of your devices.Edit your writing by resizing it, changing the color of your text, or. I have more experience using Notability for school notes though where I could export as PDF and view the file on Windows no problem. I used icloud to sync Goodnotes on my ipad with a Windows folder. or OneDrive and use iCloud to sync across iPad, iPhone, and Mac so your notes are always safe. There is no app for Windows to edit files, but it's practically useless on Mac anyway so you're not missing out. Replace your paper notebooks and reimagine digital note-taking with Goodnotes. "Use iCloud to Sync Documents" is enabled in Goodnotes Settings > Cloud & Backup > Cloud Storage on all of your devices. Download Goodnotes 6 and enjoy it on your iPhone, iPad, iPod touch, or Mac OS X 12.3 or later. ![]() You're logged in to all your devices with the same iCloud ID (your Apple ID).(The App Store icon sometimes does not indicate there are pending updates.) The best way to make sure is to open the app description page, and select the "Update" button if it's available. For example, if Goodnotes on your iPhone has an older or newer version than Goodnotes on your Mac, iCloud sync might not work. You have the latest Goodnotes version on all your devices (iPad, iPhone, Mac).To keep your documents and data synchronized across devices, please make sure that all the following conditions are met:
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